PRIVACY POLICY

Last update: April 1, 2026

Your privacy is very important to us. The PCG Systems Privacy Policy describes how we collect, use, disclose, and protect information that applies to PCG Systems’s website (“Site”), as well as our online services (collectively, “Service” or “Services”). This privacy policy also applies to PCG Systems’s marketing and advertising practices and your choices about the collection and use of your information.

IDENTIFIABLE INFORMATION

Collection and Use of Personal Information

When you create an account, purchase a Service, contact us for support or other offerings, or opt in to receive communications (including SMS/text messaging), we may collect a variety of information, including:

  • Name

  • Company name

  • Mailing address

  • Phone number

  • Email address

  • Contact preferences

  • Credit card information

We may also retain or collect information or content you share on certain user forums on our Site (e.g., our blog).

We use this information to operate, maintain, and provide the features and functionality of the Site and Services, including delivering service-related communications such as email and text messages.

Please note that you are solely responsible for the information or content you choose to share on such forums. The terms of this Privacy Policy will not apply and PCG Systems will not be liable for such information. Please do not share anything you wouldn’t want publicly known.

To remove content you have shared on our Site, please use the same Site feature you used to share the content. For questions, contact: info@pcgsystems.com.

UNIDENTIFIABLE INFORMATION

Website Analytics

We may directly collect analytics data, or use third party analytics tools, to measure traffic and usage trends. These tools collect information sent by your browser or device, including pages visited and interactions, to improve the Site and Services. Data is used in aggregate and cannot reasonably identify individual users.

Cookies

When you visit the Site, we may send cookies (small text files) to your computer to:

  • Identify your browser

  • Improve navigation

  • Track usage patterns

A persistent cookie remains on your device after closing your browser. A session cookie is temporary and disappears after closing your browser.

You can configure your browser to refuse cookies, but some features of the Site may not function properly.

Log File Information

Our servers automatically record log data such as:

  • IP address

  • Browser type

  • Referring/exit pages

  • Click behavior

  • Pages viewed

This information is used for system administration and analytics.

Web Beacons (Clear Gifs)

We may use web beacons to track:

  • User interaction patterns

  • Email open and click rates

This helps improve reporting and service performance.

Device Identifiers

When accessing the Site via mobile device, we may collect device identifiers (e.g., UUID) to:

  • Improve navigation

  • Understand usage patterns

  • Maintain session continuity

We may use cookies, log files, device identifiers, and similar technologies to:

  • Remember user preferences

  • Personalize content

  • Monitor site effectiveness

  • Analyze traffic patterns

  • Diagnose technical issues

  • Provide advertising

PERSONAL INFORMATION SHARING, STORAGE, AND PROTECTION

Sharing of Personal Information

PCG Systems works with vendors that support operations (e.g., customer support, payment processing, email delivery, SMS delivery). These vendors may access personal information solely to perform services on our behalf.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also share information:

  • With your consent

  • To comply with legal obligations

  • To prevent fraud or security threats

  • To protect rights and safety

  • In connection with mergers or acquisitions

  • In aggregated, non-identifiable form

Storage

Personal information may be stored on servers in various jurisdictions and may be transferred internationally depending on service providers.

Security

We use physical, electronic, and procedural safeguards to protect your information. However:

  • No system is 100% secure

  • Internet transmissions may be intercepted

  • Data may be accessed or altered

SMS/text messaging is not a secure communication method. Do not send sensitive information via SMS.

PCG Systems is not liable for breaches beyond reasonable control.

COMMERCIAL AND MARKETING COMMUNICATION AND LINKS

Emails

We may send:

  • Newsletters

  • Promotions

  • Service notifications

You can unsubscribe from promotional emails at any time. Service-related emails cannot be opted out of.

Text Messaging (SMS)

We may communicate via SMS for:

  • IT support

  • Service alerts

  • Security notifications

  • Scheduling

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Messaging may be sent using automated technology.

To opt out, reply:

STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

For help, reply:

HELP

See our Text Messaging Terms of Use for more details.

Online Advertising

We may display ads across websites and apps and track engagement metrics.

Third Party Links

We are not responsible for third-party websites. Their privacy policies apply when you leave our Site.

GENERAL

Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, such data will be deleted promptly.

Account Update and Closure

Users may update account details anytime. To request deletion, email info@pcgsystems.com.

Changes to this Policy

We may update this policy periodically. Please review it regularly.

Contact

For questions, contact:

info@pcgsystems.com